Calculator
Overview
The LTV Calculator helps determine the total value a customer brings to your business over their entire relationship.
Knowing customer LTV helps optimize acquisition costs, improve targeting, and maximize marketing ROI.
Input average purchase value, frequency, and customer lifespan to calculate lifetime value and analyze profitability.
How It Works
Formula
LTV = Average Purchase Value × Purchase Frequency × Average Customer Lifespan
Variables
- Average Purchase Value: Average amount spent per purchase
- Purchase Frequency: Number of purchases in a given period
- Customer Lifespan: Average duration of customer relationship
Best Practices
- Segment customers
- Include all revenue
- Consider costs
- Update regularly
- Track trends
- Compare segments
- Account for churn
Frequently Asked Questions
How do I increase customer LTV?
Increase LTV by improving customer retention, encouraging repeat purchases, offering complementary products, providing excellent service, and maintaining engagement through valuable content.
What's more important, LTV or CAC?
Both metrics are crucial and should be analyzed together. The LTV:CAC ratio should ideally be 3:1 or higher for a sustainable business model.
How often should I calculate LTV?
Calculate LTV quarterly for established businesses, monthly for growing businesses. Update calculations when significant changes occur in customer behavior or business model.